WARRANTY
Hardwood Doors
Millwork



WARRANTIES

The following describes our basic warranty information on:


Hardwood Doors

Limited Warranty, 12/05

All Brainerd Hardwoods Inc. (BHI) stile and rail doors, except those doors expressly excluded from this warranty, are warranted for one year from date of shipment. BHI warrants the doors to be of good material and workmanship at the time of shipment and to be free of defects that would render the doors unserviceable or unfit for their ordinary recommended use.

Manufacturing defects include warpage exceeding 1/4” in the plane of the door, splitting of stiles and rails, delamination of veneer and glue bleed.

If the claimed defect is warp, BHI may defer replacing the door for up to one year from the date of the claim or the date the product was installed. This will allow the door to equalize to the humidity and temperature conditions of its surroundings. This deferral period will not be counted against the one year warranty period.

If warranted doors are found to contain defects as stated above, upon written notice to BHI, we will, at our option: (1) repair the door without charge or, (2) provide equivalent, unfinished replacement. This warranty does not cover any other charges incurred such as labor for removal of defective door, re-hanging of new and/or replacement door, transportation to and from job site or reimbursement for any other work not originally performed by BHI.

All doors must be finished and maintained in the strictest conformity with the installation and finishing instructions. If decided by our representative that the required procedures and products were not used, it will void the warranty.

MATTERS EXCLUDED FROM OR INVALIDATING WARRANTY:

  • Failure to seal all six sides of the door, including top and bottom of the door.
  • Bow or non-alignment in the frame or jamb in which the door is hung.
  • Natural variations in the color or texture of the veneer.
  • Damages caused by attempts to repair the door other than by BHI.
  • Surface grain separation.
  • Abuse or misuse of the door.
  • Freight or handling damage after it leaves BHI.
  • Doors used in unprotected exterior applications.
  • 1-3/8” thick doors which are wider than 3’0” or taller than 7’0”.
  • 1-3/4” thick doors which are wider than 3’0” or taller than 8’0”.
  • Customer undersizing beyond the hardwood edge.
  • Moisture damage from contact with standing or active water.
  • Doors must not be installed in areas of extreme heat or humidity. (Swimming Pools, Saunas, Fire Place, Sun, etc.)
  • Doors installed or stored in a way in which they may be subjected to stress or pressure that could result in bending or twisting. (A bend or bow of 1/4” or less shall not be considered as defective.)

How to make a Claim:

Immediately upon discovering that the door is defective or fails to conform to this written warranty, the purchaser shall send a notice in writing to:

Brainerd Hardwoods, Inc.
13844 White Pine Drive
Brainerd, MN 56401

Millwork
Limited Warranty, 12/05

All Brained Hardwoods, Inc. (BHI) fabricated millwork is warranted to be of good material and workmanship at the time of shipment and to be free of defects that would render the products to be unserviceable or unfit for their ordinary recommended use. Natural variations in the color or texture of the wood are not to be considered defects. The quality of fabricated millwork is safeguarded while it is in our possession.

Millwork must be inspected upon arrival and all claims or complaints must be filed before a finish is applied. Wood millwork must not be stored in damp warehouses or placed in moist or freshly plastered buildings. The millwork must not be subjected to abnormal heat or dryness. BHI will not be responsible for defects resulting from neglect of the preceding precautions.

BHI does not agree to be responsible for any work which was not originally performed by us. We do not agree to pay charges for finishing or installing replaced millwork.


   
Brainerd Hardwoods
13844 White Pine Drive, Brainerd MN 56401
Ph: (800) 762-4898 or (218) 828-4824
Fax: (218) 828-0720
 
Interior Doors